Last updated: 31st October 2025

This website is operated by Marsh Farm Pottery. Throughout the site, the terms “we”, “us”, and “our” refer to Marsh Farm Pottery. By visiting our website or making a purchase, you agree to these Terms of Service (“Terms”). Please read them carefully before using our Site or Services.

We may update these Terms occasionally — any changes will appear on this page. By continuing to use the Site after updates are posted, you accept the revised Terms.

Our online store and bookings are hosted by Squarespace, which provides the e-commerce platform that allows us to sell our products and services to you.

1. Using Our Website

By using our website, you confirm that you are at least the age of majority in your country or have permission from a parent or guardian to use the Site.

You agree not to use this Site or our Services for any unlawful or unauthorised purpose, and not to violate any laws in your jurisdiction.

We reserve the right to refuse service to anyone, for any reason, at any time.

2. Accuracy of Information

We do our best to ensure all information on our website is current and accurate, but mistakes can occasionally happen. The material provided is for general information only and shouldn’t be relied on as the sole basis for important decisions. Any reliance you place on the information is at your own risk.

We may change or update the contents of the Site at any time without notice.

3. Prices, Services & Availability

Prices and product availability may change without notice.
We may modify or discontinue any service (or part of it) at any time, without liability to you or any third party.

We do not guarantee that your experience on the Site will be uninterrupted, error-free, or always available.

4. Products, Workshops & Events

Some of our products, workshops, or memberships may be available exclusively online and in limited quantities.

We’ve made every effort to display product and material colours as accurately as possible, but we can’t guarantee that your device’s display will match the actual colours.

We may, at our discretion, limit or cancel bookings or orders placed under the same customer account, billing address, or payment method.

Please also review our Cancellations, Refunds & Non-Attendance Policy

5. Account & Billing Information

You agree to provide current, complete, and accurate information when making purchases or creating an account with us. Please keep your details up to date so we can contact you if needed.

We reserve the right to refuse or cancel any order or booking if we suspect fraud or unauthorised activity.

6. Third-Party Services & Links

We use trusted third-party services, such as Squarespace and Stripe, to run our website and process payments.
When you use these features, their own terms and privacy policies apply. We aren’t responsible for the content, security, or practices of third-party websites.

7. User Content & Feedback

If you share feedback, comments, images, or ideas with us (for example, via email or social media), you agree that we can use that content to help promote or improve our Services, without obligation to you.

You’re responsible for ensuring that anything you share doesn’t infringe the rights of others or include harmful or offensive material.

8. Personal Information

Your submission of personal information through this Site is governed by our Privacy Policy

9. Prohibited Uses

You must not use this Site or its content:

• For unlawful or fraudulent purposes.

• To send spam, malware, or harmful code.

• To infringe intellectual property rights.

• To harass, abuse, or discriminate against others.

• To collect or track personal information without consent.

• To interfere with the security or operation of the Site.

We reserve the right to suspend or terminate your access if you violate these Terms.

10. Limitation of Liability

The Site and all products or services provided through it are offered “as is” and “as available”.

We make no guarantees that the Site will always be error-free or uninterrupted. Marsh Farm Pottery and its team shall not be liable for any loss, damage, or claim arising from your use of our Site or Services, except where such liability cannot be excluded under UK law.

11. Indemnity

You agree to indemnify and hold harmless Marsh Farm Pottery, its staff, and partners from any claims or demands made by third parties arising out of your breach of these Terms or violation of any law or rights of another person.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be handled in UK courts.

13. Contact Us

If you have questions about these Terms, please get in touch:

hello@marshfarmpottery.co.uk

Unit 2 Marsh Farm, Marsh Raod, Hilperton, Trowbridge, BA14 7PJ, United Kingdom